Identifying and Explaining the Factors Affecting the Role of Social Responsibilities in Virtue-Based Organizations (Case Study: Astan Quds azavi)

Document Type : Research Paper

Authors

1 Professor, Faculty of Management and Accounting, Farabi School, University of Tehran, Tehran, Iran

2 Associate Professor, Faculty of Management and Accounting, Farabi School, University of Tehran, Tehran, Iran

3 Ph.D. student of Public Administration, Human Resources, Ares Campus, University of Tehran, Tehran, Iran

10.30471/rsm.2024.10072.1354

Abstract

Introduction and Objectives
The social responsibility of the organization is a relatively new category that is rapidly expanding among different organizations, and it points out that organizations should be more careful about the consequences and effects of their activities and the effects in connection with the surrounding environment, society, and society members (Pourali and Dadashi, 1401). Organizational virtue, as a hybrid concept of positive psychology and business ethics, refers to general organizational ethical characteristics that are embodied by the collective or individual, in the atmosphere, structure, and policy procedures of an organization (Bright et al., 2006; Liu, 2012). In recent years, the positive effects of organizational virtues on individuals and organizations have received increasing academic attention. The development of digital technology has led to changes in business models and organizational patterns, etc., as well as the creation of work behaviors beyond the scope of employee responsibilities and how to improve the constructive behaviors of employees in new work conditions.
Many researchers and scholars have emphasized that the concept of organizational virtue had better become one of the management research topics in the world and listed important reasons for the revival of virtue-based ethics (Gavin and Mason, 2014; Lilius et al., 2018; Moore and Biddle, 2016; Park and Peterson, 2013). For this purpose, during the last several decades, various religious organizations have sought to expand ethics and virtue in multiple ways, such as drafting ethics charters, rules and standards of conduct, ethical education, ethical management, ethical decision-making, ethical culture and atmosphere, and ethical infrastructure. They have lost a lot of time and money. Ethics is now presented in the organization in the form of the organization's charter of ethics and the rules of professional behavior.
In this research, the researcher is looking for an answer to this basic question: which factors are effective in fulfilling social responsibilities in virtue-oriented organizations, especially Astan Quds Razavi?
 
Method
Qualitative research is a process of research that extracts data from the context in which the events occur and tries to understand these events through the process in which it is embedded the perspective describes the participants in them and uses inference tools to create possible explanations based on the observed phenomenon (Khanifar and Zarondi, 1389). This research is applied in one of the mission-oriented organizations such as Astan Quds Razavi, and in terms of data collection, it is descriptive and exploratory. To analyze the qualitative data, a thematic analysis method, and semi-structured interview method were used.
Thematic analysis is one of the methods of qualitative analysis based on which the text of qualitative interviews is reduced and segmented, categorized and summarized, and then reconstructed in such a way that the important concepts within the collection are extracted from the data (Abedi Jafari et al., 2019). The steps of the theme analysis method include 1-familiarity with the data, 2-creating primary identifiers and identification, 3-searching and recognizing the themes, 4-drawing the theme network, and 5-analyzing the theme network. In terms of purpose, this research is practical and in terms of data collection, it is descriptive and exploratory, and qualitative data analysis tools including thematic analysis were used. The statistical population of the research included managers active in the field of social responsibilities in the Astan Quds Razavi, and finally 10 people were determined in a targeted and accessible way, and they were interviewed.
To explore the data, the semi-structured interview tool of the thematic analysis method was used. Before conducting the interview in person and by phone, the researcher made the necessary coordination with the experts regarding the possibility and time of conducting the interview and at the beginning of each interview, the concept of the phenomenon under study, i.e. social responsibilities and the purpose of conducting the research were explained. This is emphasized that the research results will only be used for research purposes and their identities and names will be kept confidential if they wish. Lastly, according to the semi-structured nature of the research and the data obtained from the research literature, to clarify the answers provided, other questions were asked following the answers of the interviewees. At the end of each interview, the experts were asked to provide any other information to clarify the answer to the research question. According to the data obtained from reviewing the records and using a semi-structured interview, the interviewees were allowed to express their views freely. After each interview, the text of the interviews was carefully implemented. To analyze the interviews, all independent ideas were identified in the form of concepts and sub-themes, and then a code was assigned to each one. This was done for each of the conducted interviews. Then, based on the identified themes, more comprehensive categories were made and led to the identification of the main themes related to the research.
 
Results
In these researches, components such as the way of guiding and leading the organization towards systematizing the process of creating discourse on the principles of social responsibilities, structural development, technical development, culture building, education, etc., are in accordance with the concepts of responsibility. Social issues in all micro and macro levels and different organizational levels have been considered. Astan Quds Razavi, due to its special nature and mission, needs to pay attention to the principles of social responsibilities in the direction of social capital management so that it can carry out the projects in a favorable way with the participation of the members of the society. These factors are in the dimension of the organization's structure and preparations, which oversees the set of actions that create the alignment and association of the actions of the executive elements of the organization in line with social responsibilities in virtue-oriented organizations. This includes the development of executive guidelines and procedures, social responsibility policy, laws related to the company's social responsibilities, organizational limits and controllers, and the development of a vision in the field of the implementation of the social responsibility approach. For this purpose, in this article, an attempt was made to discuss and investigate the factors affecting the management of human resources based on social responsibilities according to the nature of Astan Quds Razavi. Social affairs in the headquarters of Astan Quds Razavi, to identify and collect the desired dimensions and components, and a set of factors that can be effective in this area were identified.
 
Discussion and Conclusions
Social responsibility is an important driver in paying attention to society as the main beneficiary of organizations' activities. Experts believe that ethics emphasizes the way an individual behaves inside the organization, but social responsibility considers the way the organization treats its employees, shareholders, and stakeholders. A review of the theoretical literature makes it clear that; one of the four dimensions of social responsibility is the moral dimension. It means that organizations are expected to respect people's values ​​norms and beliefs and pay attention to ethical issues in their work and activities, just like other members. That is, instead of being synonymous with social responsibility, ethics is recognized as one of the dimensions of social responsibility. With the reviews of related articles and research, many researchers have pointed to the prominent role of social responsibilities in virtue-based organizations in guiding, leading, stimulating, persuading, and human resources in the development of concepts related to social responsibilities. In these researches, components such as the way of guiding and leading the organization towards systematizing the process of creating discourse on the principles of social responsibilities, structural development, technical development, culture building, education, etc., are by the concepts of responsibility. Social issues at all micro and macro levels and different organizational levels have been desired.
 
Acknowledgement
We are grateful to the managers and officials of Astan Quds Razavi for their sincere cooperation.
 
Conflict of Interests
There is no conflict of interest in this article.

Keywords


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