Identifying and Explaining the Factors Affecting the Role of Social Responsibilities in Virtue-Based Organizations (Case Study: Astan Quds azavi)

Document Type : Research Paper

Authors

1 Professor, Faculty of Management and Accounting, Farabi School, University of Tehran, Tehran, Iran

2 Associate Professor, Faculty of Management and Accounting, Farabi School, University of Tehran, Tehran, Iran

3 Ph.D. student of Public Administration, Human Resources, Ares Campus, University of Tehran, Tehran, Iran

Abstract

Introduction and Objectives
The social responsibility of the organization is a relatively new category that is rapidly expanding among different organizations, and it points out that organizations should be more careful about the consequences and effects of their activities and the effects in connection with the surrounding environment, society, and society members (Pourali and Dadashi, 1401). Organizational virtue, as a hybrid concept of positive psychology and business ethics, refers to general organizational ethical characteristics that are embodied by the collective or individual, in the atmosphere, structure, and policy procedures of an organization (Bright et al., 2006; Liu, 2012). In recent years, the positive effects of organizational virtues on individuals and organizations have received increasing academic attention. The development of digital technology has led to changes in business models and organizational patterns, etc., as well as the creation of work behaviors beyond the scope of employee responsibilities and how to improve the constructive behaviors of employees in new work conditions.
Many researchers and scholars have emphasized that the concept of organizational virtue had better become one of the management research topics in the world and listed important reasons for the revival of virtue-based ethics (Gavin and Mason, 2014; Lilius et al., 2018; Moore and Biddle, 2016; Park and Peterson, 2013). For this purpose, during the last several decades, various religious organizations have sought to expand ethics and virtue in multiple ways, such as drafting ethics charters, rules and standards of conduct, ethical education, ethical management, ethical decision-making, ethical culture and atmosphere, and ethical infrastructure. They have lost a lot of time and money. Ethics is now presented in the organization in the form of the organization's charter of ethics and the rules of professional behavior.
In this research, the researcher is looking for an answer to this basic question: which factors are effective in fulfilling social responsibilities in virtue-oriented organizations, especially Astan Quds Razavi?
 
Method
Qualitative research is a process of research that extracts data from the context in which the events occur and tries to understand these events through the process in which it is embedded the perspective describes the participants in them and uses inference tools to create possible explanations based on the observed phenomenon (Khanifar and Zarondi, 1389). This research is applied in one of the mission-oriented organizations such as Astan Quds Razavi, and in terms of data collection, it is descriptive and exploratory. To analyze the qualitative data, a thematic analysis method, and semi-structured interview method were used.
Thematic analysis is one of the methods of qualitative analysis based on which the text of qualitative interviews is reduced and segmented, categorized and summarized, and then reconstructed in such a way that the important concepts within the collection are extracted from the data (Abedi Jafari et al., 2019). The steps of the theme analysis method include 1-familiarity with the data, 2-creating primary identifiers and identification, 3-searching and recognizing the themes, 4-drawing the theme network, and 5-analyzing the theme network. In terms of purpose, this research is practical and in terms of data collection, it is descriptive and exploratory, and qualitative data analysis tools including thematic analysis were used. The statistical population of the research included managers active in the field of social responsibilities in the Astan Quds Razavi, and finally 10 people were determined in a targeted and accessible way, and they were interviewed.
To explore the data, the semi-structured interview tool of the thematic analysis method was used. Before conducting the interview in person and by phone, the researcher made the necessary coordination with the experts regarding the possibility and time of conducting the interview and at the beginning of each interview, the concept of the phenomenon under study, i.e. social responsibilities and the purpose of conducting the research were explained. This is emphasized that the research results will only be used for research purposes and their identities and names will be kept confidential if they wish. Lastly, according to the semi-structured nature of the research and the data obtained from the research literature, to clarify the answers provided, other questions were asked following the answers of the interviewees. At the end of each interview, the experts were asked to provide any other information to clarify the answer to the research question. According to the data obtained from reviewing the records and using a semi-structured interview, the interviewees were allowed to express their views freely. After each interview, the text of the interviews was carefully implemented. To analyze the interviews, all independent ideas were identified in the form of concepts and sub-themes, and then a code was assigned to each one. This was done for each of the conducted interviews. Then, based on the identified themes, more comprehensive categories were made and led to the identification of the main themes related to the research.
 
Results
In these researches, components such as the way of guiding and leading the organization towards systematizing the process of creating discourse on the principles of social responsibilities, structural development, technical development, culture building, education, etc., are in accordance with the concepts of responsibility. Social issues in all micro and macro levels and different organizational levels have been considered. Astan Quds Razavi, due to its special nature and mission, needs to pay attention to the principles of social responsibilities in the direction of social capital management so that it can carry out the projects in a favorable way with the participation of the members of the society. These factors are in the dimension of the organization's structure and preparations, which oversees the set of actions that create the alignment and association of the actions of the executive elements of the organization in line with social responsibilities in virtue-oriented organizations. This includes the development of executive guidelines and procedures, social responsibility policy, laws related to the company's social responsibilities, organizational limits and controllers, and the development of a vision in the field of the implementation of the social responsibility approach. For this purpose, in this article, an attempt was made to discuss and investigate the factors affecting the management of human resources based on social responsibilities according to the nature of Astan Quds Razavi. Social affairs in the headquarters of Astan Quds Razavi, to identify and collect the desired dimensions and components, and a set of factors that can be effective in this area were identified.
 
Discussion and Conclusions
Social responsibility is an important driver in paying attention to society as the main beneficiary of organizations' activities. Experts believe that ethics emphasizes the way an individual behaves inside the organization, but social responsibility considers the way the organization treats its employees, shareholders, and stakeholders. A review of the theoretical literature makes it clear that; one of the four dimensions of social responsibility is the moral dimension. It means that organizations are expected to respect people's values ​​norms and beliefs and pay attention to ethical issues in their work and activities, just like other members. That is, instead of being synonymous with social responsibility, ethics is recognized as one of the dimensions of social responsibility. With the reviews of related articles and research, many researchers have pointed to the prominent role of social responsibilities in virtue-based organizations in guiding, leading, stimulating, persuading, and human resources in the development of concepts related to social responsibilities. In these researches, components such as the way of guiding and leading the organization towards systematizing the process of creating discourse on the principles of social responsibilities, structural development, technical development, culture building, education, etc., are by the concepts of responsibility. Social issues at all micro and macro levels and different organizational levels have been desired.
 
Acknowledgement
We are grateful to the managers and officials of Astan Quds Razavi for their sincere cooperation.
 
Conflict of Interests
There is no conflict of interest in this article.

Keywords


  1. آرمان، مانی، حسینی، سیدیعقوب، و تنگستانی، الهام (1395). تأثیر سرمایۀ اجتماعی و بلوغ منابع انسانی بر مدیریت منابع انسانی پایدار (موردمطالعه: شرکت‌های فعال در صنعت پتروشیمی). مجله علمی مدیریت سرمایه اجتماعی، 3(1)، 113−
  2. بابائی، یاور، و فانی، مریم (1400). اثر مدیریت منابع انسانی سبز بر رفتار شهروندی زیست‌محیطی و رفتارهای حامی محیط‌زیست کارکنان هتل. مطالعات مدیریت گردشگری، 16(56)، 211−
  3. بهزادی، الهام. نهامی، عبدالرضا، بلشیده، کیومرث. (1394). رابطه وجدانی بودن، جو اخلاقی و رهبری اخلاقی با فضیلت سازمانی، فصلنامه اخلاق در علوم و فناوری. سال دهم، شماره1، ص: 63 – 74.
  4. بهشتی فر. رضا. شهبازیان. محمد. (1399). بررسی نقش فرهنگ سازمانی و مسئولیت‌های اجتماعی در پیشبرد اهداف سازمانی. کنفرانس بین المللی مدیریت سازمان. 45 – 59.
  5. پور علی، محمدرضا، و داداشی، نسرین (1401). تأثیر مسئولیت اجتماعی و ریسک‌پذیری بر عملکرد شرکت‌ها با توجه به متغیر تعدیل‌کننده محدودیت‌های مالی. فصلنامه حسابداری مدیریت، دوره3، شماره41، 65- 78.
  6. پورعلی، محمدرضا، و رجبی، علی‌اکبر (2019). بررسی نظری نقش مسئولیت اجتماعی شرکتی (اخلاق فراسازمانی) در پیش‌بینی سود توسط سرمایه‌گذاران. فصلنامه مطالعات حسابداری و حسابرسی، 9(34)، 51 – 69.
  7. ثابت، عزیزی (1399). ارزیابی تأثیر استراتژی‌های منابع انسانی در ایجاد و توسعه مدیریت منابع انسانی سبز. رویکردهای پژوهشی نوین در مدیریت و حسابداری، 31(4)، 67−‎
  8. عنایتی، فاطمه، و رئیسی، ایرج (1401). بررسی تأثیر مسئولیت اجتماعی بر کارایی سرمایه گذاری با توجه به نقش استراتژی‌های شرکت می‌پردازد. تحقیقات نوین مدیریت و حسابداری. 6(30)، 51 – 64.
  9. عابدی کوشکی، سارا. زین آبادی، حسن رضا؛ باقری نیا، حسن. جعفرنژاد، احد.(1395). بررسی نقش فضیلت سازمانی در عملکرد کارکنان در یک سازمان نظامی، فصلنامه توسعه مدیریت منابع انسانی و پشتیبانی، سال یازدهم، شماره39، 55 – 68.
  10. کریمی، رحیم. شیرانی، درنار. (1402). تحلیلی بر تأثیر مسئولیت‌های اجتماعی سازمانی بر بهره وری سازمان‌های ایران. همایش ملی تحقیقات میان رشته‌ای در مدیریت و علوم انسانی. 1397 – 1315.
  11. کاشانی پور. محمد. قربانی، راضیه. (1401). تأثیر استراتژی کسب‏وکار بر رابطۀ بین مسئولیت اجتماعی شرکت و ارزش شرکت در جهت ارتقای سرمایۀ اجتماعی. فصلنامه مدیریت سرمایه اجتماعی. دوره9، شماره2. 186 – 155.
  12. قاسمی، حبیب، برکت، غلامحسین، و امیدیان، فرانک (1401). طراحی و اعتبارسنجی مسئولیت اجتماعی آموزش و پرورش خوزستان. فصلنامه نوآوری‌های مدیریت آموزشی، شماره 3. 56 – 63.
  13. حمیدیان پور، فخریه، رجب‌پور، ابراهیم، افراخته، سلیمه، و مهرابی، عمران (1398). بررسی تأثیر مدیریت منابع انسانی پایدار بر سرمایه انسانی. فصلنامه توسعه مدیریت منابع انسانی و پشتیبانی، (54)، 1−
  14. خنیفر. حسین. (1389). اصول و مبانی روش‌های تحقیق کیفی. انتشارات نگاه دانش
  15. سیدعباس‌زاده، میرمحمد، حسنی، محمد، بازرگان، عباس، و نامی، کلثوم (1397). توسعه منابع انسانی پایدار: اثرات کانال مدیریت دانش و عوامل سازمانی. دوماهنامه علمی پژوهشی رهیافتی نو در مدیریت آموزشی، 9(34)، 1−
  16. نیلی پورطباطبایی، سید اکبر، صالحی عمران، ابراهیم، هاشمی، سهیلا، و صداقت، مائده (1395). ارائه کارت امتیازی مدیریت منابع انسانی پایدار در شرکت‌های فناوری اطلاعات و ارتباطات دانش‌بنیان ایران. آموزش و توسعه منابع انسانی، 3(11)، 139−
  17. واعظی. علی. (1397). روش‌های تحقیق کیفی و کمّی. انتشارات ریحان دانش.
  18. یزدانی، حمیدرضا، پورعزت، علی‌اصغر، زارعی متین، حسن (1398). طراحی الگوی اخلاق سازمانی مبتنی بر فضیلت برای بیمارستان‌های دانشگاه علوم پزشکی تهران. فصلنامه اخلاق پزشکی، 44. 91 – 103.
  19. Aragòn-Correa, J. A., Marcus, A. A., & Vogel, D. (2020). The effects of mandatory and voluntary regulatory pressures on firms’ environmental strategies: A review and recommendations for future research. Academy of Management Annals, 14(1), 339-365.
  20. Çop, S., Olorunsola, V. O., and Alola, U. V. (2021). Achieving Environmental Sustainability through Green Transformational Leadership Policy: Can Green Team Resilience Help? Strategy Environ. 30 (1), 671–682.
  21. Dost, M., Pahi, M. H., Magsi, H. B., and Umrani, W. A. (2019). Effects of Sources of Knowledge on Frugal Innovation: Moderating Role of Environmental Turbulence. Jkm 23 (7), 1245–1259.
  22. Dumont, J., Shen, J., & Deng, X. (2017). Effects of green HRM practices on employee workplace green behavior: The role of psychological green climate and employee green values. Human resource management, 56(4), 613-627.
  23. Eriksen, M., Cooper, K. and Miccolis, A. (2019), “On becoming virtuous”, Journal of Management Education, Vol. 43 No. 6, pp. 630-650.
  24. Elshaer, I. A., Sobaih, A. E. E., Aliedan, M., & Azazz, A. M. (2021). The effect of green human resource management on environmental performance in small tourism enterprises: mediating role of pro-environmental behaviors. Sustainability, 13(4), 1956.
  25. M. Burger. M. Risenbilt. A. (2020). Virtuous leadership: a source of employee well-being and trust. Management Research ReviewVolume 43 Issue 8. 78-97.
  26. Francoeur, V., Paillé, P., Yuriev, A., & Boiral, O. (2021). The measurement of green workplace behaviors: A systematic review. Organization & Environment, 34(1), 18-42.
  27. Kashanipour, Mohammad. The victim is Razia. (2021). The effect of business strategy on the relationship between corporate social responsibility and corporate value in order to promote social capital. Social Capital Management Quarterly, 9(2) 34-46.[In Persian].
  28. Rehman, S. U., Kraus, S., Shah, S. A., Khanin, D., & Mahto, R. V. (2021). Analyzing the relationship between green innovation and environmental performance in large manufacturing firms. Technological Forecasting and Social Change, 163, 120481.
  29. Yu, W., Chavez, R., Feng, M., Wong, C. Y., & Fynes, B. (2020). Green human resource management and environmental cooperation: An ability-motivation-opportunity and contingency perspective. International Journal of Production Economics, 219, 224-235.